And companies that have adopted the software for sales-based document signing can expand the process to other departments, such as human resources teams, procurement and supply chain operations, and financial services groups.Į-signature tools are often seen as a complement to other product categories, including contract lifecycle management, digital transaction management, authentication software, content management, and even content sharing and collaboration from vendors like Box and Dropbox.
There is still significant room for adoption.”Į-signature software can help businesses digitize processes that require signatures, such as sales contracts, purchase orders, and legal documents. Although the market has slowed down, Muscolino said, “it’s still showing healthy growth, because there are still companies who have not adopted this technology. With many companies returning to an in-person office environment or adopting a hybrid workforce approach, where employees work some days in the office and some at home, e-signature vendors are working to convince businesses that they are still relevant. Electronic signature (e-signature) software has surged in popularity over the past two years as enterprises looked to modify their signature workflows to support a remote workforce, said Holly Muscolino, group vice president for content strategies and future of work at IDC. The COVID-19 pandemic did not just disrupt physical meetings and physical office spaces workflows that relied on in-person interaction, such as signing documents and contracts, were also highly impacted.
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